Returns & Exchanges
Hey there Seeker, we’re sorry your order didn’t work out but don’t worry, we already figured out the solution for you!
Your package comes with a free prepaid return label in it. You can use that to send it back to our European Warehouse.
Prepaid Return label example
Here's how to do it:
For Returns:
You can ship it straight to us using the prepaid label. Please note that it may take up to 10 days after the package has arrived for the warehouse to inspect it and issue a full refund.
For Exchanges:
You can ship it straight to us using the prepaid label. Please note that it may take up to 10 days after the package has arrived for the warehouse to inspect it and issue a full refund.
We would recommend placing a new order for the exchange item. We do not cover the new shipping fees.
Any questions?
